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Shipping Policy

Last Updated: October 2025

At Revo Aesthetics, we strive to ensure safe, transparent, and timely delivery of all skincare products purchased from our website www.revoaesthetics.co. This Shipping Policy explains how orders are processed, shipped, delivered, and supported.

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By placing an order on our Website, you agree to the terms outlined below.

1. Order Processing Time

  • All confirmed orders are processed and dispatched within 1–2 business days (excluding Sundays and public holidays).

  • An order confirmation email/SMS is sent immediately after purchase.

  • Once shipped, you will receive a tracking link via email or WhatsApp, along with courier updates.

  • Delays may occur if incorrect information is provided; we are not responsible for delays arising from user error.

2. Delivery Timelines (India Only)

Estimated delivery time after dispatch:

  • Metro Cities: 2 - 4 business days

  • Tier 2 & Tier 3 Cities: 4 - 7 business days

  • Remote / Rural Areas: 7- 10 business days

Delivery timelines are estimates only and may vary due to:

  • Courier load

  • Weather conditions

  • Festivals or regional restrictions

  • Operational issues or unforeseen delays

Google requires clear delivery expectations  therefore, we ensure no unrealistic timelines are promised.

3. Delivery Coverage

  • We deliver across all serviceable PIN codes in India through verified logistics partners.

  • If a PIN code becomes unserviceable after order placement, the order may be cancelled.
    For prepaid orders, refunds are initiated within 48 hours of cancellation.

4. Shipping Partners

  • We ship using trusted, trackable carriers such as:

  • Delhivery

  • Blue Dart

  • DTDC

  • Shadowfax

  • India Post (for remote areas)

  • All shipments are fully traceable once dispatched.

5. Shipping Charges

  • Free Shipping on all prepaid orders above ₹999.

  • Orders below ₹999 may incur a nominal shipping fee.

  • Cash on Delivery (COD), if available for your PIN code, may include an additional handling charge.

  • All applicable charges will be clearly shown at checkout before payment.

6. Order Tracking

Once the order is dispatched, you will receive:

  • A tracking link

  • Automated courier updates

  • Delivery notifications

If you do not receive tracking details within 48 hours, please contact: info@revoaesthetics.co

7. Delivery Attempts

Courier partners generally attempt delivery up to three times.

If delivery fails due to:

  • Incorrect address

  • Unreachable phone number

  • Customer unavailability the order may be returned to us.

Re-shipping may require additional charges.

8. Address Accuracy

To ensure successful delivery, customers must:

  • Provide correct and complete address details

  • Include nearby landmarks

  • Enter an accurate PIN code

Once an order is placed, shipping details cannot be edited.
Each order can be shipped to one address only.

9. Lost, Delayed, or Missing Shipments

Please contact us immediately if your order:

  • Exceeds the expected delivery timeframe

  • Shows as “Delivered” but is not received

  • Appears lost in transit

We require notification within 24 hours for faster resolution.
Contact: info@revoaesthetics.co

10. Damaged, Leaked, or Incorrect Product

If you receive:

  • Damaged or leaking product

  • Wrong item

  • Packaging that appears tampered

Please refer to our Return & Refund Policy and submit proof (photos/videos).
Once verified, we will arrange a free replacement at no extra cost.

Delivery personnel are not authorized to accept returns directly.

11. International Shipping

International deliveries are currently not available.
We are working to launch global shipping soon. Updates will be shared on the Website once enabled.

12. Contact Information

For all shipping-related inquiries:

📧 info@revoaesthetics.co
📍 Revo Aesthetics (Beauty Coders)
I-1346, Street No. 1200, Jahangirpuri,
North Delhi, Delhi – 110033, India
📞 Toll Free: 1800-570-0171
🕒 Support Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST

13. Disclaimer

Delivery timelines are indicative, not guaranteed.
Revo Aesthetics is not liable for delays caused by:

  • Natural disasters

  • Weather conditions

  • Strikes or regional restrictions

  • Courier operational issues

  • High-volume festival periods

We ensure transparency and do not commit misleading or unrealistic delivery promises in compliance with Google’s Misrepresentation Policy.

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